Space.
Meet possibility.

We design, build and supply automated retail stores, gaming machines and amusement equipment for venues, brands and operators worldwide.

We're solutions architects, not just equipment suppliers. We help brands go further with automated retail, bring state-of-the-art equipment to vending and amusement operators, and monetise space with revenue-generating assets.

Robotic stores. Cult collectibles. Beauty on demand. Places to play.

From 1m in a mall to 130,000 square metres in a desert.

Small footprint. Big possibility.

Winter Wonderland, Sheikh Zayed Festival, Abu Dhabi

Awesome amusements and games for all. This year: even bigger. Explore the project →

The Equipment Edit

Seriously capable.
Anything but ordinary.

We source commercial equipment from multiple manufacturers and coordinate the branding, configuration and delivery required for your project.

If it doesn't exist,
we'll build it.

Custom enclosures, branded environments and one-off installations, developed with our manufacturing and technology partners.

Explore equipment Build something new

Straight from site

Real installations.
Really working.

The Launch Pad / Las Vegas

Your brand.
The Las Vegas Strip.
30–90 days.

Las Vegas is one of the most iconic places on earth, with 40m+ international visitors on the Strip each year. Give your brand a Las Vegas residency that gets people looking, trying and connecting. Open to brands from around the world, our 30–90 day residencies combine a branded automated store with a 50ft digital billboard, putting your campaign in front of an international audience.

A branded automated water store on the Las Vegas Strip with reusable bottles, a QR code screen and passers-by stopping to try it

From consumer brands launching products and offering samples to real estate agents showcasing their latest properties, we create experiences that give people a reason to stop and engage.

Put your brand in their hands with reusable bottles filled with water and featuring your own QR code. One scan can take visitors straight to your website, enter them into a competition, introduce a property or connect them with your team. For consumer brands, it’s an opportunity to let people sample your products and discover where to buy more.

Launch something new. Make an impression. Give people a piece of your brand to take with them.

Bring your brand to Las Vegas. Let’s create your residency.

Create your residency

Your residency.
With added visibility.

Book a 30–90 day brand residency and receive complimentary advertising within the digital billboard loop beneath the Hilton Grand Vacations sign on the Las Vegas Strip.

Showcase your brand, spotlight a product or promote your latest property, with your message appearing on rotation throughout your residency.

Included with your residency. At no additional cost.

A digital billboard loop on the Las Vegas Strip showing a Your Brand Here message beneath the Hilton Grand Vacations sign, with pedestrians and palm trees along the boulevard

In the lobby.
On display.

Autonomous retail stores within hotel lobbies, combined with transparent ad screens, so consumers can see your brand and exactly what they're buying.

Put your brand in the lobby
Concept visual of an autonomous retail cooler set into a hotel lobby wall with a transparent ad screen showing brand graphics over the products inside

The Store Edit

Pick a passion.
Build a destination.

One format doesn't fit every obsession. We create specialist retail around what your audience loves.

01 / Find Your Next

Collectibles

Trading cards. Blind boxes. The thrill of the next find. Distinctive automated retail for products people love to collect.

02 / Beauty, On Demand

Cosmetics stores

Skincare, beauty and the essentials you didn't pack. Cosmetics retail designed around the location, the products and the people buying them.

03 / Feel-Good Finds

Wellbeing stores

Personal care, everyday rituals and thoughtful essentials. Convenient wellbeing retail with a carefully selected product range.

04 / Fandom, In Person

Licensed brands

Approved products and branded experiences for the things people love. Retail concepts built around licensed merchandise, brand identity and discovery.

Licensed-brand installations and use of brand assets are subject to the relevant permissions and commercial agreements. Product ranges and equipment suitability are agreed for each project.

One partner. More possibilities.

The hardware.
The head-turner.
The whole operation.

For brands with something to sell. Venues with space to transform. Operators ready for their next move. Choose equipment supply, a complete installation or an agreed operated solution.

Supply & Install

We help you select, customise and install the right equipment for your business. From one machine to a coordinated rollout, we bring together equipment, branding, payments and preparation.

Find your equipment

Create & Operate

We develop the experience around your space, audience and commercial goals. Our role can extend from concept and installation to replenishment, maintenance and day-to-day operation, with the right partners for each location.

Create your experience

Some installations are fully self-service. Others combine technology with local staff or specialist operating partners. The right model is agreed for each location.

Behind every great experience.

Stocked.
Supported.
Ready for what's next.

A great installation is only the beginning. We coordinate the products, logistics and ongoing care that keep your retail experience working.

Fulfilment & Logistics

From incoming stock to the final destination. We coordinate product receipt, storage, preparation and distribution for automated retail stores, collectibles, cosmetics, wellbeing products and branded campaigns.

  • Stock receiving and warehousing coordination
  • Pick-and-pack and product preparation
  • Initial fills and multi-location distribution
  • Replenishment planning
  • Returns handling by agreement
Plan your fulfilment

Maintenance & Technical Support

Keep the experience working, not just looking good. We coordinate planned maintenance, fault assessment and repair support for equipment and installations within the agreed service scope.

  • Preventative maintenance
  • Remote diagnostics where supported
  • Technical triage and technician call-outs
  • Repairs and replacement-parts coordination
  • Ongoing maintenance agreements
Discuss maintenance

Service availability, coverage, response times and responsibilities are confirmed for each project. Specialist services are delivered with the appropriate partners.

Where we work

Anywhere people stop,
shop and play.

Malls Hotels & resorts Festivals Sports arenas Service stations Airports Casinos Theme parks Waterparks Cinemas Universities Workplaces Hospitals

Settings our proposition is built for.

Winter Wonderland at the Sheikh Zayed Festival at night: crowds, illuminated rides, a Ferris wheel and light beams across the festival grounds in Abu Dhabi

Sheikh Zayed Festival · Abu Dhabi, UAE

Winter Wonderland

A world of entertainment. Something for everyone. Amusement attractions, family entertainment and opportunities to play at one of Abu Dhabi's biggest cultural and heritage events.

Explore the project

Ready when you are

Got a space?
Let's give it a reason.

A product people love. A corner with potential. An idea that deserves to exist. Let's bring it together, and keep it working.

Make it happen

Automated & Autonomous Retail

Your next store.
Not your usual store.

Different technologies suit different products, spaces and journeys. We help you choose between them, then bring the whole store together.

Four formats. Real differences.

Not all equipment shares the same technology or capabilities. The right format depends on your products, space and operating model.

01Robotic dispensing Retail systems using robotic product handling and automated dispensing, suited to premium, fragile or high-value products that need careful presentation.
02Autonomous retail environments Walk-in self-service environments bringing together access, product recognition and payment technology. Capabilities depend on the selected system.
03Smart stores Connected retail formats for refreshments, cosmetics, wellbeing products and specialist ranges, with payments and reporting matched to the system.
04Smart coolers Chilled grab-and-go retail with access, product recognition and payment options appropriate to the selected equipment.

What it can sell

  • Food and drinks
  • Travel and everyday essentials
  • Collectibles and trading cards
  • Cosmetics, beauty and skincare
  • Wellbeing and personal-care products
  • Licensed merchandise and approved branded products

What we coordinate

  • Equipment sourcing
  • Product and format selection
  • Physical design and branding
  • Payment integration and configuration
  • Delivery and installation
  • Fulfilment and initial stocking
  • Replenishment and maintenance
  • Reporting where supported

Product suitability, storage requirements, equipment capabilities and relevant restrictions are checked for each project.

Build a store worth a detour.

Make it happen

Gaming & Entertainment

Give people
a reason to play.

We develop gaming, amusement and entertainment concepts around the space available, the audience using it and the way it needs to operate.

Formats we develop

01Individual gaming stations
02Gaming lounges
03Arcade & amusement installations
04Interactive branded experiences
05Temporary event gaming
06Combined gaming & collectibles concepts

What a project covers

  • Space planning
  • Equipment selection
  • Payment and access requirements
  • Staffing or self-service
  • Installation
  • Cleaning and maintenance
  • Technical support
  • Ongoing operation

Specialist partners may support delivery and operation, depending on the location and the agreement in place.

Discuss a gaming concept

Brand Experiences

Your brand.
Out in the world.

From a cosmetics launch to a collectibles drop, we turn your brand into a place to discover, try and buy.

What we create

  • Branded automated retail
  • Cosmetics and wellbeing store concepts
  • Licensed-brand retail concepts
  • Approved merchandise
  • Product sampling
  • Promotional installations
  • Event activations
  • Temporary brand residencies
  • Permanent branded retail
  • Interactive displays
  • Campaigns combining product sales and media

Behind the experience

We can coordinate product preparation, campaign fulfilment, distribution, replenishment and technical support, so the experience keeps working after launch day.

Third-party brand assets are used with the relevant permissions and agreements.

Create your brand experience

Retail Media

An automated retail store doesn't just sell products. It sells your brand.

Every screen, surface and interaction is an opportunity to communicate.

We bring together automated retail and physical media, allowing brands to advertise, demonstrate, sample, engage and sell within the same experience.

It sells the product.
It tells the story.
It builds the brand.

What a campaign can include

  • Digital displays
  • Branded machine surfaces
  • Product launches
  • Sampling
  • Interactive promotions
  • Combined retail-and-advertising campaigns
  • Campaign product fulfilment and replenishment

Media availability and measurement depend on the installation and the campaign. We set out what each location can deliver before anything is booked.

Discuss a campaign

Equipment

Good hardware.
Great possibilities.

From a single machine to a complete retail environment, we source and configure equipment around your products, location and operating model.

01Automated robotic retail storesEnquire → Retail systems using robotic product handling and automated dispensing, selected around your products, space and customer journey.
02Autonomous retail storesEnquire → Self-service retail environments bringing together access, product recognition and payment technology. Capabilities depend on the selected system.
03Smart storesEnquire → Connected retail formats for refreshments, cosmetics, wellbeing products and specialist ranges, with payments and reporting matched to the system.
04Smart coolersEnquire → Chilled grab-and-go retail with access, product recognition and payment options appropriate to the selected equipment.
05Collectibles machinesEnquire → Retail formats for trading cards, blind boxes and collectibles, with product handling and presentation selected to suit the stock.
06Gaming and amusement equipmentEnquire → Gaming stations, arcade formats, amusements and interactive equipment for standalone installations or larger entertainment spaces.
07Digital displaysEnquire → Screens and media surfaces for advertising, product discovery and interactive retail environments.
08Bespoke retail installationsEnquire → Custom enclosures, branded environments and integrated self-service installations developed with manufacturing and technology partners.

Equipment supply can be combined with branding, fulfilment, replenishment and maintenance. Specifications, prices, availability and lead times are confirmed by quotation from verified manufacturer information.

If it doesn't exist, we'll build it.

We coordinate custom branding, enclosures and configurations with our manufacturing and technology partners.

Make it happen

Services

The installation
is just the start.

Equipment, products, logistics and ongoing support. Choose the services you need, or bring them together in one coordinated delivery and operating plan.

01Equipment supply and configuration Sourcing, preparation and configuration across multiple manufacturers, matched to your products and location.
02Branding and bespoke installation Branded surfaces, custom enclosures and complete environments developed with manufacturing partners.
03Fulfilment and logistics Product receipt, preparation and distribution, coordinated from incoming stock to the final destination.
04Stocking and replenishment Initial loading, replenishment planning and range changes, agreed around each installation.
05Maintenance and technical support Planned maintenance, fault assessment and repair coordination within the agreed service scope.
06Operated solutions Delivery and ongoing operation structured through an agreement between Unattended, the venue and relevant partners.

Fulfilment & Logistics

Product fulfilment is distinct from equipment delivery: one moves your stock, the other moves your hardware. We coordinate both.

  • Product sourcing and purchasing coordination
  • Stock receiving and inventory coordination
  • Warehousing through logistics partners
  • Product packing and labelling
  • Campaign kits and promotional packs
  • Initial stock preparation
  • Initial machine loading
  • Pick-and-pack fulfilment
  • Dispatch to venues, operators or customers
  • Multi-location distribution
  • Replenishment planning and coordination
  • Returns handling by agreement

Storage conditions, stock ownership, stock controls, transport requirements and service responsibilities are agreed for each project.

Stocking & Replenishment

Keeping the right products in the right place, at the right time.

  • Initial product selection and loading plans
  • Replenishment schedules
  • Stock-level monitoring where supported
  • Local operator or partner coordination
  • Product rotation and expiry checks where applicable
  • Seasonal or campaign range changes

These services are agreed per installation rather than included automatically.

Maintenance & Technical Support

Coordinated care that keeps equipment trading.

  • Installation and commissioning support
  • Preventative maintenance
  • Equipment inspections and servicing
  • Cleaning arrangements where agreed
  • Remote diagnostics where supported
  • Fault reporting and technical triage
  • Technician call-outs
  • Repairs
  • Replacement-parts coordination
  • Payment-terminal troubleshooting
  • Digital-display troubleshooting
  • Manufacturer warranty coordination
  • Ongoing maintenance agreements

Support for third-party equipment is subject to assessment. Coverage, response times and responsibilities are confirmed for each agreement, and specialist services are delivered with the appropriate partners.

Discuss maintenance

Equipment Finance

Get the kit.
Keep your capital.

You don't have to buy outright. We structure finance around your project so the equipment starts earning before it's paid for.

All finance is subject to eligibility.

01Leasing Fixed monthly payments over an agreed term, keeping equipment costs predictable and off your upfront budget.
02Rental Shorter-term hire for seasonal sites, events, campaigns and pilots, with the option to extend.
03Rent-to-own Rental payments that build towards ownership, so the machine is yours at the end of the term.
04Revenue share For the right locations, we can supply and operate equipment with returns shared from sales, at no equipment cost to the venue.

Which option fits?

All finance is subject to eligibility, approval and agreement. Terms and availability are confirmed per project and jurisdiction.

Talk finance

How We Work

Choose the role
you need us to play.

01Equipment Supply You purchase and operate the equipment. We coordinate the agreed sourcing, preparation and delivery.
02Project Delivery We develop and install the concept for you or your appointed operator to run.
03Operated Solutions Delivery and ongoing operation are structured through an agreement between Unattended, the venue and relevant partners.

Fulfilment, replenishment and maintenance can be added to the appropriate model. Equipment ownership, stock, staffing, payments, maintenance and commercial terms are agreed per project. We do not promise universal revenue shares, guaranteed sales or returns.

Plan → Prepare → Install → Stock → Support

  1. Plan

    Agree the space, equipment, products and responsibilities.

  2. Prepare

    Coordinate design, branding, configuration, stock and logistics.

  3. Install

    Deliver, position and commission the equipment.

  4. Stock

    Arrange initial loading and agreed replenishment.

  5. Support

    Coordinate maintenance, troubleshooting and operational services.

What each model can include

ResponsibilityEquipment SupplyProject DeliveryOperated Solutions
Equipment sourcing & configurationIncludedIncludedIncluded
Concept & experience designBy agreementIncludedIncluded
Delivery & installationIncludedIncludedIncluded
Branding & customisationBy agreementBy agreementBy agreement
Fulfilment & initial stockingBy agreementBy agreementBy agreement
ReplenishmentBy agreementBy agreementBy agreement
Maintenance & technical supportBy agreementBy agreementIncluded
Day-to-day operationNot includedNot includedBy agreement
ReportingNot includedBy agreementBy agreement

Find the right model

Locations

Anywhere people stop,
shop and play.

Malls Hotels & resorts Festivals Sports arenas Service stations Airports Casinos Theme parks Waterparks Cinemas Universities Workplaces Hospitals

Settings our proposition is built for.

Get in touch

No project is too large

Experiences we've
helped create.

Winter Wonderland at the Sheikh Zayed Festival at night: crowds, illuminated rides, a Ferris wheel and light beams across the festival grounds in Abu Dhabi

Sheikh Zayed Festival · Abu Dhabi, UAE

Winter Wonderland

A world of entertainment. Something for everyone. We created Winter Wonderland within the Sheikh Zayed Festival, bringing amusement attractions, family entertainment and opportunities to play to one of Abu Dhabi's biggest cultural and heritage events.

Explore the project

On the ground

See it live.

Project / Sheikh Zayed Festival · Abu Dhabi, UAE

Winter
Wonderland

A world of entertainment. Something for everyone.

Winter Wonderland at the Sheikh Zayed Festival at night: crowds, illuminated rides, a Ferris wheel and light beams across the festival grounds in Abu Dhabi
Winter Wonderland, Sheikh Zayed Festival, Abu Dhabi

We created Winter Wonderland within the Sheikh Zayed Festival, a vibrant entertainment destination designed to bring together families, friends and visitors of all ages. Our brief was to fill the space with variety, excitement and discovery, creating an experience with something for everyone to enjoy.

Bringing together amusement attractions, family entertainment and opportunities to play, Winter Wonderland added a playful dimension to one of Abu Dhabi's biggest cultural and heritage events.

The wider festival takes place under the patronage of His Highness Sheikh Mohamed bin Zayed Al Nahyan, President of the UAE, and the supervision of His Highness Sheikh Mansour bin Zayed Al Nahyan, Vice President, Deputy Prime Minister and Minister of the Presidential Court.

Discuss this project

Planning an experience
of your own?

Make it happen

About Unattended

One team to
bring it together.

Unattended connects the equipment, products and specialist partners behind retail and entertainment installations. From the first idea to ongoing support, we help clients bring the right pieces together.

What we connect

01Equipment
02Design
03Brands & products
04Logistics & fulfilment
05Installation
06Operation & maintenance

We source from multiple manufacturers and deliver with specialist partners. We don't claim to manufacture everything ourselves or to directly employ every logistics and technical resource, because the right specialists make each project better.

Where it works

Built around your location.

  • Malls and shopping destinations
  • Hotels and resorts
  • Festivals and events
  • Sports arenas and stadiums
  • Service stations and travel plazas
  • Airports and transport hubs
  • Casinos and entertainment venues
  • Theme parks, waterparks and attractions
  • Cinemas and leisure destinations
  • Universities and campuses
  • Workplaces
  • Hospitals and healthcare settings

Settings our proposition is built for.

Unattended, 3753 Howard Hughes Pkwy, Las Vegas, NV 89169. Operating in the US and UAE.

Contact

Let's make
something happen.

A space to transform. Equipment to source. Products to fulfil. An installation to support. Tell us what you need.

Please enter your name.
Please enter your company.
Please enter a valid email address.
Please tell us where the project is.
Please choose an option.
Please tell us a little about the project.

We use the details you provide to respond to your enquiry and to discuss your project. We don't add you to marketing lists without your consent, and we don't share your details with third parties except where needed to respond to your enquiry. Full details are in our privacy policy.

Preview build

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Unattended
3753 Howard Hughes Pkwy, Las Vegas, NV 89169
001 702 551 5779

Operating in the US and UAE.

FAQ

Questions,
answered.

The things brands, venues and buyers usually ask us first.

Can I just buy equipment from you?

Yes. Under our Equipment Supply model you purchase the equipment and we coordinate sourcing, agreed configuration and delivery. You own and run it. Prices, availability and lead times are confirmed by quotation.

Do you operate installations as well?

We can. Under an Operated Solution we agree a model for delivering and operating the installation, including the responsibilities of Unattended, the venue and specialist partners. Not every installation is fully unattended; some combine self-service technology with local staff and operating partners.

What do fulfilment and replenishment cover?

We coordinate product receipt, storage through logistics partners, pick-and-pack preparation, initial machine loading, multi-location distribution and ongoing replenishment planning. Scope, storage conditions and stock ownership are agreed for each project.

What about maintenance and repairs?

We coordinate preventative maintenance, remote diagnostics where supported, technician call-outs, repairs and replacement-parts coordination within the agreed service scope. Support for third-party equipment is subject to assessment.

What's the difference between your three ways of working?

Equipment Supply: you buy, you run. Project Delivery: we develop and install a complete concept for you or your appointed operator to run. Operated Solutions: delivery and operation under an agreed model. Fulfilment, replenishment and maintenance can be added to any of them. The comparison table on our How We Work page shows what each can include.

Can machines carry our branding?

Yes. We coordinate custom branding, enclosures and configurations with our manufacturing and technology partners, from branded surfaces on standard machines to fully bespoke builds.

Do you guarantee sales or returns?

No. And we'd be wary of anyone who does. Performance depends on the location, the offer and the operating model. We help you build a realistic plan for your specific site rather than promising numbers.

Where do you operate?

We operate globally, with our Las Vegas office at 3753 Howard Hughes Pkwy, NV 89169.

How do we start?

Send an enquiry with your location and what you're trying to achieve. We'll come back to you about the equipment, experience, services and operating model that fit.

Make it happen

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